SMS & Email Communications Terms & Conditions
Effective Date: May 19, 2026
These SMS & Email Communications Terms and Conditions (“Terms”) govern how The School Planner Company communicates with you through text messages, email, and related electronic communications. By submitting your information through our website forms, requesting information, placing an order, or otherwise opting into communications from us, you agree to these Terms and our Privacy Policy.
When You Consent to Receive Communications
By providing your phone number and/or email address to The School Planner Company, you consent to receive communications from us, including:
- Quotes and proposal follow-ups
- Sample kit requests and shipping updates
- Account and customer service communications
- Order confirmations and delivery notifications
- Product updates and announcements
- Promotional emails and marketing messages
- Event invitations, surveys, and special offers
Consent to receive marketing communications is not a condition of purchase.
SMS/Text Messaging Terms
When you opt into SMS communications from The School Planner Company, you agree to receive recurring text messages related to your inquiries, orders, account activity, and marketing communications.
Message Frequency
Message frequency may vary depending on your interaction with us, including requests for quotes, sample kits, orders, or support inquiries.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan. The School Planner Company is not responsible for any fees charged by your carrier.
Opting Out
You may opt out of SMS communications at any time by replying: STOP
After opting out, you may receive one final confirmation message confirming your removal from SMS communications. For assistance, contact us directly using the contact information below.
Email Communications
By providing your email address to us through a form submission, you consent to receive both transactional and marketing emails from The School Planner Company. You may unsubscribe from non-essential marketing emails at any time by clicking the “unsubscribe” link included in our emails.
Transactional emails may include: order confirmations, shipping notifications, account updates, and customer support responses.
Marketing emails may include: promotions and special offers, product announcements, educational resources, surveys, and event invitations.
Please note that even if you opt out of marketing emails, we may still send transactional or service-related communications necessary to fulfill orders or manage your account such as delivery updates.
How We Use Your Information
Your information is collected, stored, and processed in accordance with our Privacy Policy. We do not sell your personal information. We may share your information with trusted third-party service providers solely as necessary to operate our business, including:
- Email delivery providers
- SMS communication providers
- Shipping carriers
- Payment processors
- Customer support platforms
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. These providers are authorized to use your information only as necessary to provide services on our behalf.
Eligibility
By opting into communications, you confirm that:
- You are at least 18 years old or authorized to provide consent on behalf of your organization or school
- You are the authorized user of the phone number and/or email address provided
Changes to These Terms
We may update these Terms from time to time. Any updates will be posted on this page along with a revised effective date. Your continued participation in our communications programs constitutes acceptance of any updates.
Contact Information
If you have questions about these Terms or your communication preferences, please contact:
The School Planner Company
3350 Miac Cove
Memphis, TN 38118
Email: [email protected]
Phone: (901) 673-3491